Responda à proposta de emprego em "[full-time] German Costumer Service Assistant at People Conquest"
Local: PortoDescrição:PEOPLECONQUEST – HR, a Human Resources Company in ongoing expansion, is currently recruiting candidates with the following profile for a Contact Center in PORTO:
Our client is a multinational company based in Lisbon.
We are now recruiting GERMAN SPEAKING Helpdesk Assistants to perform inbound support by phone, web form, email and chat. In a contact center environment, the Assistants will deal with Database issues, Hardware and Software support (access, login/password reset, errors and installation procedures), Network (new users, resetting users and access control) and troubleshooting. Answering helpdesk tickets to authorized users will diagnose and resolve requests and review daily information on systems status.
Profile:
Education – High School diploma – Technical certificates or Bachelor degree in Information Technology will be a plus – Experience Target – Customer Care Experience – Help Desk, Service Desk or Troubleshooting experience – Email and chat support experience
Knowledge/Skills/Abilities – German Native Speaker (Eliminatory) – Strong English skills both spoken and written – Familiarity with web browsers and VPN issues – Experience with Windows based applications – Excellent Communication skills
We offer: – Start an international career; – Being involved in projects for worldwide brands; – Be part of a successful and growing company; – Meet people from all over the world; – Develop your language skills in an international environment. – We can help you finding accommodation in Porto.
Pay Rate:
Full-time 8h/day, from Monday to Sunday, 2 days off per week.
Rotative shifts
Base salary (x14 months) + Lunch fee + Monthly Performance Bonus + Private health insurance
To apply send your CV in English with the reference: German Costumer Service Assistant – Oporto.Candidate-se a este emprego aqui!