Responda à proposta de emprego em "[full-time] Customer Advisors (French / Italian / German Speakers) at Reditus"
Local: LisboaDescrição:To work with REDITUS international partner – Webhelp, we are looking for energetic and motivated Customer Advisors who are strong in communicational skills and active listening.
Since 2000, and today N°3 in Europe, the group WEBHELP is the fastest growing international operator in Customer Relationship Management. With over 165 client partners globally, joint revenues for this year are expected to exceed 650 million euros. On a daily basis, 27 000 employees deliver exceptional customer experiences in 58 production sites across 15 countries : France, Romania, Morocco, United Kingdom, India, South Africa, Netherlands, Germany, Austria, Italy, Portugal…
By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities.
Webhelp is today given the unique opportunity to manage the relationship with easyJet customers. easyJet is Europe’s leading airline, flying more of Europe’s top 100 routes than any other airline. Last year they connected over 60 million people across more than 30 countries, interacting with over 4 million customers through their customer contact centres. easyJet is passionate about its customers and creating a positive, friendly experience.
Joining us, you will bring the easyJet customer charter to life.
The mission:
Coached by a team leader, as a Customer Advisor you will respond to customer requests in a simple and practical way, putting yourself in customers’ shoes, keeping your smile to ensure their satisfaction through a unique customer experience. You will demonstrate your talent and communications skills through a variety of activities, namely: – Answer incoming calls, providing advice and information; – Claims management, order management and retention; – Social network community management.
Your profile:
You are passionate about customer service.
You are native or fluent (level C2) in one of these languages: French, Italian or German.
Additionally, you have an intermediate level of English (level B).
You have excellent communication skills and you are recognized for your attention to detail and high energy.
You enjoy a challenge and you are looking to join an exciting high growth company.
You are available to work in shifts from 7AM to 8PM, weekends and public holidays included.
What you can expect:
The support and training you will receive during your integration will give you the opportunity to develop your skills and evolve within Webhelp.
Location: Center of Lisbon.
Ready to take up the challenge? More than your past experience, your motivation and personality will make the difference! Join the team and show off your talents!
Please send your CV with the reference (subject): REF – 690. Please let us know where you found this job offer.Candidate-se a este emprego aqui!