Responda à proposta de emprego em "[Full-time] ¿Hablas español? Spanish - Customer Service Support/Advisor in Lisbon"
Localização: LisboaURL: http://www.trabalhoagora.ptDescrição:¿Hablas español? ¿Te gustaría trabajar? ¡Entonces esta oferta es para ti!
Your Role
Become a member of our ambitious and motivated support team. Ensure customers satisfaction representing one of the world’s most recognizable companies.
Our Clients
Netflix, Facebook, Asos, Michael Kors, Ebay
Responsibility
Owning the customer questions and ensuring a timely resolution and response;
Providing troubleshooting and general support for the customer;
Identifying issues for escalation and routing accordingly;
Engagement with second line support teams;
May interact with other departments to ensure resolution of customer questions.
Your Profile
Native / Near native (Spanish) Speaker;
Good knowledge of English (B1 or B2 level);
Excellent communication skills: verbal, written, listening skills;
Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business;
Availability Monday to Sunday, including rotating weekends;
Experienced in Call Center environment / Customer Support role;
Ability to multi-task and work under pressure.
Our Offer
Excellent work opportunity in a leading multinational company;
Stable work and career progression;
Intensive training and integration phase;
Private health insurance after 6 months of employment;
Fixed-term, renewable employment contract;
Long-term career opportunities;
Reimbursement of your initial flight costs after 9 months* and airport pick up*;
Annually complementary return flight to your home country (within Europe);*
Possibility to live in one of our cliente apartments*;
Free organized sport activities and events.
*for candidates who relocate to Lisbon (minimum 100km)
Apply now by sending you CV to cv@trabalhoagora.pt with the reference ESP and our recruitment team will contact all successful applicantsCandidatar-se a este Emprego