Responda à proposta de emprego em "[Full-time] Service Desk Technicians"
Localização: LisboaDescrição:CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and managed services. We have 68,000 professionals in over 40 countries. For more information, please visit www.cgi.com.
Service Desk TechniciansCGI Portugal is seeking Finnishs-speaking Service Desk Technicians to work with call center services including solving customer service requests, ticket logging & dispatch. The location of work is Lisboa, Portugal.
Requirements
• Native Finnish speaker
• Customer service oriented mindset and working style
• Analytical mindset, good interaction skills, precision, flexibility and tolerance for stress is a must
• Basic IT skills are expected (Microsoft Office)
• Interesed in IT and/or Service business
• Education: minimum vocational level degree Business education is an advantage
• Prior experience in customer services or shared service center or administrative tasks is an advantage
• Experience in one or more of following areas is considers as a plus):
o Accounting and finance process expertise from accounting processes and tasks (GL, AR, AP,FA, cash & bank, tax). Knowledge on related concepts and terminology.
o Payroll processes & tasks
o Order & invoicing processes
• Experience in using IT applications in field of accounting, payroll or order & invoicing process such as Microsoft AX, Microsoft Navision, Sonet, V10, Rondo, Prima, CGI palkat, Facta, KuntaNet, ReittiGIS. (advantage)
• Work experience from Finnish municipalities, technical sector (advantage)
• ITIL certificate (advantage)
Your tasks will include: Call center services including solving customer service requests, ticket logging & dispatch. This is a position where to grow yourself to be professional IT expert with high number of career opportunities in CGI global organization.
We provide an excellent opportunity to learn and develop in a changing global IT business with international opportunities and challenges. You would be part of 70 000 IT professionals one of the leading IT Service providers.
Additional information
Position is full-time work. Fixed-term contract, duration negotiable.
Salary compatible with experience/knowledge. Onboarding and integration support available.PLEASE APPLY BY SENDING YOUR CV AND COVER LETTER TO careers.pt@cgi.com
Last application date 04.09.2015.
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.Candidatar-se a este Emprego